Terms of sale 1. Introduction These sales terms apply to orders made at Touché Hair Lounge. By placing an order, you confirm that you have read and understood the terms. 2. Parties These terms are entered into between: Name of the company: Touché Hair Lounge Organization number: 933903192 Email: contact@touchehairlounge.com Phone number: 3. Ordering Orders for goods and services can be made through our website or by contacting us directly. 4. Prices All prices are stated in NOK and include value-added tax (VAT) unless otherwise specified. 5. Payment We offer several payment options, including Vipps and Stripe. The amount for the goods/service will be deducted from your account upon ordering or at the agreed time of service. 6. Delivery Delivery time for services is usually 1-5 business days, depending on the type of treatment ordered. We will inform you of any delays related to the order. 7. Cancellation You can cancel the appointment up to 24 hours before the scheduled time. For later cancellations, we reserve the right to charge a cancellation fee. 8. Right of Withdrawal Customers have the right to withdraw from the purchase within 14 days from the order date, unless the service has already been performed. Certain services, such as hair treatments and scalp spa, are exempt from the right of withdrawal, and this will be clearly communicated at the time of booking. 9. Personal Data Your personal data will be processed in accordance with our privacy policy. 10. Defects in the Service If there is a defect in the service, the customer has the right to complain within 14 days after the service has been performed. Complaints can be made via email or phone. We recommend that you include your order number and a description of the issue. 11. Disclaimer Touché Hair Lounge is not responsible for indirect losses, including, but not limited to, loss of profit, sales, or reputation. 12. Reservation of Errors We do our best to ensure that all information displayed on our website is accurate. We reserve the right to make mistakes and will inform customers of any changes. 13. Changes to the Terms We reserve the right to change these terms. Changes will be announced on our website. 14. Conflict Resolution If a dispute arises between us, we recommend that you contact the Consumer Authority for advice regarding conflict resolution. It is important for us to resolve any issues in a satisfactory manner for both parties. Contact Information You will always find our contact information and organization number clearly visible on our website. For further questions, please contact us via email or phone. We greatly appreciate your understanding and look forward to serving you at Touché Hair Lounge!

FAQ 1. What is Touché Hair Lounge? Touché Hair Lounge is an exclusive hair salon and scalp spa that offers a wide range of services for women, men, and children. We specialize in hair extensions, bridal hairstyles, keratin treatments, and more, and we are located in the Meierikvartalet in Lillestrøm. 2. What services do you offer? We offer a variety of services, including: - Hair treatments for women, men, and children - Hair extensions - Bridal hairstyles and styling for special occasions - Keratin treatments for shiny and healthy hair types - Scalp spa for scalp care and wellness 3. How can I book an appointment? You can easily book an appointment by calling us directly or by visiting our website where you will find our appointment booking feature. We recommend booking in advance, especially on weekends and during holidays. 4. What are your prices for services? Prices vary depending on the service and treatment. You can find a detailed price list on our website or contact us for more information. 5. Do you offer consultations before treatment? Yes, we offer free consultations where we can discuss your wishes and needs, as well as recommend the best solution for you. 6. What kind of products do you use? We only use high-quality products to ensure that your hair receives the best treatment. We also recommend home products that are gentle and nourishing for the hair. 7. Do you have special treatments for the scalp? Yes, our scalp spa offers specialized treatments that focus on the health and wellness of the scalp, which can contribute to better hair growth and a healthier scalp. 8. Are you open to customers with allergies or sensitive skin? We take allergies and sensitivities seriously. We always recommend that customers inform us of any allergies so we can tailor the treatment and products used accordingly. 9. What safety measures do you follow? We follow strict hygiene measures and guidelines to ensure the safety of both our customers and staff. This includes sanitizing tools and work areas between each customer. 10. Can I give gift cards? Yes, we offer gift cards that can be used for all our services. This is a perfect gift for friends and family who wants the Touche Hair Lounge experience

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Ansiktsbehandling Oppdag eksklusive ansiktsbehandlinger som gir huden din fornyet glød, balanse og velvære. Hos oss møter du faglig kompetanse, luksuriøse produkter og rolige omgivelser ,skreddersydd for deg og din hud. Enten du ønsker en klassisk rens eller en mer dyptgående ekslusivtbehandling, er du i trygge hender hos våre erfarne terapeuter. Gi huden din den omsorgen den fortjener og deg selv en velfortjent pause. Klassisk Ansiktsbehandling Varighet: 60 minutter Pris: 890 kr En grundig og pleiende behandling som gir huden din ny glød og vitalitet. Behandlingen inkluderer: • Hudanalyse • Dyp rens • Peeling med damp • Maske tilpasset hudtypen din • Avsluttende produkter for å forsegle fukt og næring Perfekt for deg som ønsker en effektiv og forfriskende hudpleieopplevelse. Bestill time Ekslusivt Ansiktsbehandling Varighet: 90 minutter Pris: 990 kr Vår mest populære ansiktsbehandling – skreddersydd for å møte hudens unike behov. En helhetlig opplevelse hvor vi kombinerer resultater med total avslapning. Behandlingen inkluderer: • Hudanalyse • Dyp rens • Peeling med damp • Ansikts-, nakke- og skuldermassasje • Maske skreddersydd din hudtilstand • Avsluttende produkter som nærer og beskytter huden Denne behandlingen er ideell for deg som ønsker både hudfornyelse og et øyeblikk av luksuriøs velvære. Bestill time